Health Care Service Corporation (HCSC) is moving forward with the rebrand of the former Cigna Healthcare, with the latest updates impacting the Medicare Supplement side.
We’re answering questions on what’s changing and how you can prepare for the transition.
What is happening with Cigna Healthcare’s Medicare business?
On March 19, 2025, HCSC acquired Cigna Healthcare’s Medicare businesses, including Medicare Advantage, Medicare Supplement, Medicare Prescription Drug Plans, and CareAllies businesses.
This brought approximately 3.6 million Medicare members under HCSC and expanded their total membership to 26.5 million people, including 4.3 million Medicare members.
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Why is Cigna Healthcare rebranding to HealthSpring?
According to HCSC, the HealthSpring brand is a trusted name that reflects their role as your partner and provider of Medicare benefits to customers for more than a century.
The carrier’s goal is to empower their members to live vibrant and healthy lives, and the HealthSpring name is a reminder of this mission.
HealthSpring may also be a familiar name to some Cigna Medicare members, as Cigna was once known as Cigna HealthSpring.
What happens with pharmacy benefits?
The Cigna Group will continue to provide pharmacy benefit services through Evernorth Health Services for an agreed period post-closing.
When will agents and consumers start seeing the HealthSpring name?
Cigna launched the HealthSpring brand for Medicare Supplement and health insurance products on February 23 in Connecticut, Florida, and Pennsylvania. Their Medicare Advantage plans switched branding prior to the 2026 AEP.
The HealthSpring rebrand will continue expanding through the first half of 2026.
Will there be a new broker portal?
Yes. There is a new broker portal for HealthSpring
Will commissions or renewals be affected?
Starting in 2026, renewals and commissions will be paid under HealthSpring.
What should I tell clients?
The change is in name only, so benefits, networks, and providers will remain the same. Clients will begin seeing HealthSpring branding in communications.
Members will receive new HealthSpring-branded ID cards starting with their 2026 coverage.
The transition from Cigna Healthcare Medicare to HealthSpring is part of HCSC’s larger strategy to expand access to Medicare offerings nationwide. Staying informed now ensures you can confidently answer client questions and guide them smoothly through the rebrand.
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Not affiliated with or endorsed by Medicare or any government agency.
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